IDT Final Project: Update #2

I am almost done constructing my lesson; I will be providing learner’s instruction how to create a Wiki in PBworks. I will show them key functionality in a PBworks Wiki and provide learners instruction how to enable Microsoft Lync Phone. I will require learners to take an assessment, requiring them to create a knowledge base Wiki that has a discussion page; I will also require each learner to invite two other learners to their Wiki. My lesson will be ready for learners at the required deadline. 

IDT Final Project: Update #1

My project is a work in progress; below is the information I have on hand and is subject to change:

    Title of the Activity:

•    Utilizing Wiki to Create Collaborative Knowledge Base Documents.

o    Concept / Topic for your Learners:  

•    Training for how to Enable Microsoft Lync phone for Enterprise Users.

o    General Goal(s):

•    Utilize Wiki to Create Collaborative Knowledge Base Documents.

o    Specific Learning Outcomes:

•    Given a computer and access to PBworks, learners will know how to utilize PBworks functionality to create, edit, collaborate, and publish knowledge-based documents. 

o    Characteristics of your Learners: 

•    Learners are expected to know how to operate laptops and have experience with productivity and collaborative technologies such as Microsoft Office products and Google Docs. Learners must have excellent verbal, written, and non-verbal communication skills. They are expected to have excellent reading, visual literacy, and comprehension skills. They should be approximately18 to 50 years of age. They must have excellent hand eye coordination, and dexterity throughout all their peripherals. The cohort shall be motivated to work with technology, learn new skills, and collaborate. They should place care in building and maintain relationships, respect authority, and cooperate with others. 

o    Required Materials, including Web 2.0 tools or sites:

•    Laptop, Microsoft Office, Microsoft Lync; USB headset, and access to PBworks.

o    Introduction to the Activity:

•    In progress

o    Step-By-Step Procedures:

•    In progress

o    Assessment:

•    In progress

o    Conclusion:

•    In progress

o    Other items as needed:

•    Use of Mobile Devices-Laptops.

IDT Final Project Proposal

At my workplace, I am on a team that provides Voice over Internet Protocol communications support. Our training and knowledge-based documentation are constantly being updated because technology is dynamic. Lately, we have been updating our training documentation and looking for ways to create centralized collaborative knowledge based documentation. I am tasked with sourcing a Web 2.0 tool that may help create centralized collaborative knowledge based documentation. 

I am proposing to utilize Wiki’s to create centralized collaborative knowledge-based documentation. Specifically, I will utilize a Wiki to provide training to VoIP Coordinators regarding how to enable Microsoft Lync phone for enterprise users. Utilizing a Wiki for training documentation will provide learners a central location to access and share the information. Additionally, when modification to the Wiki occurs all VoIP Coordinators will be aware of who and when the modification occurred. In addition to having this Wiki in a central location, access will be strictly controlled by the administrator; the administrator will only grant access to members of the VoIP Coordinators team. Moreover, Wiki’s will enable team members to collaborate by editing, comments, and/or creating sidebars. Collaboration is imperative because technology is dynamic; it may require new processes to be added in the future.